Marley Posthuma
Aiken,SC
Summary
I am a highly passionate and motivated individual with experience juggling multiple priorities to keep a company running smoothly. A communicative and efficient team leader, possessing outstanding time management and documentation abilities. I am polished in overseeing employee performance and guiding and motivating new talent to thrive in the workplace, while also ensuring customer satisfaction
Overview
3
3
years of professional experience
Work History
Assistant Manager
Regal Cinemas
Aiken, SC
05.2022 - 12.2023
- Managed and supervised daily theater operations including scheduling shifts, assigning duties, resolving conflict and overseeing training
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Completed inventory audits and cash flow reports to identify losses and project demand.
- Served as a liaison between staff members and senior management personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Organized and revised Movie schedules, cleaning schedules, and other booking inquiries such as parties or private events.
- Oversaw content downloads and transfers, troubleshooting when needed to ensure projector and content function
- Oversaw Movie Ticket purchases and refunds, as well as assisting with Regal's Corporate Rewards program
- Oversaw Concessions operations ensuring all equipment, products, and procedures are in compliance with company policy
- Safe Balancing, ensuring all drawers are pulled, counted, and back in the till in a timely manner
Sales Associate
Rack Rooms Shoe Store
Aiken, SC
05.2021 - 05.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Prepared merchandise for purchase
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
South Aiken High School
Aiken, SC06-2022
Skills
- Sales monitoring
- Product and service knowledge
- Operations Management
- Employee Scheduling
- Recruiting and interviewing
- Retail Operations
- Strategic Planning
- Project management abilities
- Customer rapport
- Money Handling
- Orientating and training
- Financial Management
Timeline
Assistant Manager
Regal Cinemas
05.2022 - 12.2023
Sales Associate
Rack Rooms Shoe Store
05.2021 - 05.2022
High School Diploma -
South Aiken High School