Mi Do
Long Beach,CA
Summary
Fast and motivated learner who is disciplined, hardworking with confidence and leadership abilities. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals. With a desire to gain more work experience and necessary skills for future employment opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Local Restaurant
05.2017 - 08.2017
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
English Teacher
Learning Cycle
Online, OK
10.2020 - 07.2022
- Delivered private lectures everyday on a scheduled time to scheduled students for each week.
- Transcribe student answers and correct their grammar mistakes.
- Record feedback explaining grammar errors and sentence structures after every lesson and send it to student for revision for next day's lesson
- Coordinated activities to encourage interest in reading.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Participated in department and employee team meetings to discuss student performance and academic achievement.
- Managed to record new articles every week for students to have material to learn with
Social Media Content Creator
La Nho
06.2020 - 12.2020
- Researched and wrote news stories, articles and reviews for online publications.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Managed competing deadlines with efficiency.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Built, established and maintained relationships with sources.
- Studied and commented on current news and trends.
- Managed content across multiple platforms for widest audience reach.
- Created content for websites and online publications.
- Increased traffic to the social media pages by 25%
Creative Copywriter
La Nho
06.2020 - 06.2021
- Improved click conversion rates with strategic creation of online advertisements.
- Selected high-quality photos and videos to complement written copy.
- Researched industry trends and customer preferences to inform copywriting efforts.
- Revised written material to meet personal standards and to satisfy needs of clients, publishers or producers.
- Prepared works in appropriate format for publication and sent to publishers or producers.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Confirmed compliance with regulatory standards and guidelines prior to publication.
Peer Consultant
Hauth Center
08.2021 - 12.2021
- Listened, gave feedback as well as recommendations for improvement to speeches
- Developed effective improvement plans in alignment with goals and specifications for each individual.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
Team Member
Bite Mi Asian Kitchen
09.2021 - 11.2022
- Prepared all the tea and food components prior to opening
- Assisted with inventory counts and stocking of merchandise.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Evaluated customer needs and feedback to drive product and service improvements.
- Pumped out over 150 orders everyday and kept work flow going throughout rushes
Education
Bachelor's - Communication Studies
California State University - Long Beach
Long Beach, CA12.2023
International Baccalaureate Diploma -
Australian International School (Ho Chi Minh)
Vietnam06.2019
Skills
- Dining Customer Service
- Digital Literacy
- Table Bussing
- Grammar Rules
- Problem-Solving Skills
- Team Collaboration
- Content Strategy
- Content Development
- Email Marketing
- Video Editing
- Public Presentations
- Story Development
- Excellent Interpersonal Communication
Certification
- Barista License training course (2019)
- TESOL 120 hours online training certificate (2019
- Customer Service — Proficient October 2019 Identifying and resolving common customer issues.
- Written Communication — Proficient October 2019 Best practices for writing, including grammar, style, clarity, and brevity.
Languages
Vietnamese
Native or Bilingual
Korean
Elementary
Timeline
Team Member
Bite Mi Asian Kitchen
09.2021 - 11.2022
Peer Consultant
Hauth Center
08.2021 - 12.2021
English Teacher
Learning Cycle
10.2020 - 07.2022
Social Media Content Creator
La Nho
06.2020 - 12.2020
Creative Copywriter
La Nho
06.2020 - 06.2021
Waitress
Local Restaurant
05.2017 - 08.2017
Bachelor's - Communication Studies
California State University - Long Beach
International Baccalaureate Diploma -
Australian International School (Ho Chi Minh)