Summary
Overview
Work History
Education
Skills
Timeline
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Mikendra Davis

Salisbury,NC

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

3
3
years of professional experience

Work History

Caregiver

Private Duty
Mocksville, NC
02.2024 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Provided emotional support to clients during difficult times.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Dispatcher

Finger Auto Transport
Salisbury, NC
01.2022 - Current
  • Updated records of driver locations, delays, and cancellations.
  • Maintained logs of all incoming calls and assigned tasks.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Resolved customer complaints related to service issues or delays.
  • Ensured compliance with safety regulations and company policies.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Secretary

Emerald Express
Charlotte, NC
04.2021 - 07.2024
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Adhered to quality assurance standards regarding telephone etiquette and data entry accuracy.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.

Education

High School Diploma -

North Rowan High School
Spencer, NC
06-2016

Skills

  • Customer Service
  • Office Administration
  • Appointment Scheduling
  • Calendar Management
  • Verbal and written communication

Timeline

Caregiver

Private Duty
02.2024 - Current

Dispatcher

Finger Auto Transport
01.2022 - Current

Secretary

Emerald Express
04.2021 - 07.2024

High School Diploma -

North Rowan High School

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Mikendra Davis