Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Aguirre

Oklahoma City

Summary

Dynamic and dedicated wait staff member with a proven track record at Luigi's Bistro, excelling in customer service and efficient organization. Skilled in POS system operation and adept at handling complaints, I fostered strong relationships with guests while ensuring a clean and welcoming environment, enhancing overall dining experiences.

Overview

5
5
years of professional experience

Work History

Wait Staff Member

Luigis Bistro
02.2020 - Current
  • Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Assisted in menu explanations and recommendations, enhancing guest satisfaction and engagement.
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
  • Supported team members during peak hours, contributing to efficient service flow and teamwork.
  • Handled cash transactions accurately, managing payments with attention to detail.
  • Collaborated with kitchen staff to ensure timely food delivery and quality control.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.

Education

Westmoore High School
Moore, OK
05-2023

Cosmetology - Cosmetology

Moore Norman Technology Center
Norman, OK
05-2023

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Handling complaints
  • Supply restocking
  • Order management
  • Order accuracy
  • Menu memorization
  • Food safety
  • Meal recommendations
  • Food allergy awareness

Timeline

Wait Staff Member

Luigis Bistro
02.2020 - Current

Westmoore High School

Cosmetology - Cosmetology

Moore Norman Technology Center

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