Summary
Overview
Work History
Education
Skills
References
Timeline
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Mia Apone

Clinton Township,MI

Summary

The service industry is all I know. Creating a welcoming environment for customers is what i do best. I am easy to get along with, outgoing, and personable yet remain in a professional manner when speaking with my customers. My performance is best when i am in the thick of it. I do well under pressure and am always lending a hand to any of my coworkers who need it. Wether that be running someones food or drinks, pre-bussing, or greeting their tables, i am always trying to set my teammates up for success. I also do my best to prepare for the work day by stocking and double checking that everything is in place for the day, to make sure things run smooth for the rest of the shift. Overall, I am a pleasant server, hard worker, and team player.

Overview

5
5
years of professional experience

Work History

Server

The Whiskey Six
Grosse Pointe, MI
11.2022 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Watermark Bar and Grille
Saint Clair Shores, MI
06.2020 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

National Coney Island
Clinton Township, MI
10.2019 - 06.2022
  • Bussed tables as needed during peak hours.
  • Processed payments accurately using cash registers or POS systems.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Developed positive relationships with regular customers through friendly conversation.
  • Organized take-out orders efficiently according to customer requests.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.
  • Presented food and beverages to guests at tables.

Education

High School Diploma -

Chippewa Valley High School
Clinton Township, MI
06-2023

Licensed Esthetician - Expert of Esthetics, Beauty And Makeup

Multimedia Makeup Academy
Troy, MI

Skills

  • Strong Work Ethic
  • Problem Solver
  • Fast to act
  • Service prioritization
  • Suggestive Selling
  • Liquor, wine, and food service
  • POS operation
  • High-volume dining
  • Cash Handling

References

References available upon request.

Timeline

Server

The Whiskey Six
11.2022 - Current

Server

Watermark Bar and Grille
06.2020 - Current

Server

National Coney Island
10.2019 - 06.2022

High School Diploma -

Chippewa Valley High School

Licensed Esthetician - Expert of Esthetics, Beauty And Makeup

Multimedia Makeup Academy

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Mia Apone