Mia Baumer
Kissimmee
Summary
Dedicated receptionist with strong organization and time management skills. Experienced in multi-line telephone operation and client relations, committed to enhancing client experiences and ensuring seamless front desk operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Salon CG
Davenport, FL
06.2022 - Current
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of reception area, enhancing client experience.
- Utilized salon management software to track appointments and client preferences accurately.
- Coordinated communication between clients and staff, improving overall service delivery.
- Trained new reception staff on policies and procedures, promoting consistency in service standards.
- Made orders for inventory throughout the salon and kept track to make sure I ordered the correct amount and we did not run out of necessities.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Associate of Arts -
Polk State College
Winter Haven, FLSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Scheduling appointments
- Multi-line telephone operation
- Tech-Savvy
- Verbal and written communication
Timeline
Receptionist
Salon CG
06.2022 - Current
Associate of Arts -
Polk State College