Mia Bell
Deltona,United States
Overview
11
11
years of professional experience
Work History
Bartender/Server
PF Changs Restaurant
Daytona Beach, FL
11.2022 - Current
- Participated in staff training sessions and contributed to menu development and promotional events.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Orchestrated successful promotional events, boosting foot traffic by 20% and increasing sales during special promotions/ special events.
- Created unique cocktails for special events.
Bartender
Dave & Buster's
Daytona Beach, FL
10.2020 - 09.2022
- Upsold customers from shelf to premium brands to help boost sales.
- Created unique cocktails for special events.
- Worked closely with event planners and staff to ensure seamless service and exceed client expectations.
Bartender
Outback Steakhouse
Sanford, FL
01.2019 - 06.2020
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Customer Service Representative
Publix Super Markets Inc
Deltona, FL
06.2013 - 11.2018
- Managed cash register operations using POS system and processed sales and returns.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Trained new hires on customer service and rotation practices.
- Managed schedules, customer service and project planning.
Education
High School Diploma -
Deltona High School
Deltona, FL06.2014
Associate of Arts -
Daytona State College
Daytona Beach, FL05.2017
Bachelor of Arts - Business Administration And Management
Daytona State College
Daytona Beach, FL12.2020
Skills
- Outstanding customer service
- Extensive spirits knowledge
- Anticipating guest needs
- Safe serving knowledge
Timeline
Bartender/Server
PF Changs Restaurant
11.2022 - Current
Bartender
Dave & Buster's
10.2020 - 09.2022
Bartender
Outback Steakhouse
01.2019 - 06.2020
Customer Service Representative
Publix Super Markets Inc
06.2013 - 11.2018
High School Diploma -
Deltona High School
Associate of Arts -
Daytona State College
Bachelor of Arts - Business Administration And Management
Daytona State College