Mia Bordeaux
Charlotte,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Has been in the pet industry for 2+ years and has had amazing opportunities to learn from people who have been working in similar environments for several years.
Overview
2
2
years of professional experience
Work History
Sales Associate
PetPeople By Hollywood Feed
03.2022 - Current
- Continued previous work ethic under new management.
- Taken several classes hosted by brands in the industry.
Sales Associate
PetPeople
07.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Homeschooled
Charlotte NC06.2022
Skills
- Excellent People Skills
- Customer Service
- Sales Training
- Teamwork and Collaboration
- Effective Selling Techniques
- Stocking and Replenishing
- Adapt to Diverse Groups
- Social Perceptiveness
Additional Information
I have been working with pets my whole life! Since I can remember my family has never gone without several dogs at a time and I have certainly garnered experience with hands on pet care. Furthermore, my mother and I did fostering for years and I had the opportunity to care for all kinds of pups during this time and learn a lot about their individual needs and how to meet them.
Timeline
Sales Associate
PetPeople By Hollywood Feed
03.2022 - Current
Sales Associate
PetPeople
07.2021 - 03.2022
Homeschooled
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