MIA Canfill
Jefferson,United States
Summary
Dedicated and hard working student with over a 4.0 GPA seeking to graduated from Loyola University. Have proven to be a strong team leader/member and succeed in group oriented work or projects. A hardworking team member who thrives to work successfully and provide not only good customer service but as well as a connection to both coworkers and customers. Eager to learn what is needed to be successful during and after college. Balance work and school accordingly. Describe myself as someone who is optimistic, efficient, sociable and passionate.
Overview
5
5
years of professional experience
Work History
Server
Bears PoBoys
12.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Resolved customer complaints swiftly, maintaining a positive dining atmosphere.
- Developed rapport with regular customers, fostering loyalty and enhancing overall service quality.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Petite Rouge
07.2023 - 09.2024
- Prepared high-quality espresso beverages, ensuring consistent taste and presentation.
- Managed inventory levels, restocking supplies to maintain optimal service efficiency.
- Streamlined order processing, enhancing speed of service during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Collaborated with team members to improve workflow and enhance customer experience.
- Engaged with customers to ensure satisfaction, addressing any concerns promptly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista Shift Lead
Barnes & Noble
03.2023 - 06.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Shift leader
Mainsqueeze Juice Co
08.2022 - 01.2023
- Am a Team leader to my other Coworkers
- Have the responsibility of Opening and Closing the store during my shifts
- Communicate with customers and bring them through our menu and options
- Handled and prepped Fruits and vegetables
- Create a safe and healthy environment
Broadcast Associate
Riverdale High
08.2021 - 05.2023
- Film and edit videos in Avid Media,
- Interview people about specific topics
- Work with setting up mics and cameras
- Using Streaming services to broadcast news to the school
- Work with fellow students in completing projects
- Assisted with preparing files and records, editing and producing for on-air programming.
- Contributed to creative input of show by writing cues or updating scripts.
Team Member
Smoothie King
04.2021 - 08.2021
- Communicated with customers through in store and drive-thru and phone purchases
- Handled and counted money with registers
- Handling and prepping Fruits and Vegetables
- Worked with Coworkers without causing problems
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Criminology And Justice/ Forensics Science
Loyola University, New Orleans
New Orleans, LA05.2027
High School Diploma -
Riverdale High School
Jefferson, LA05.2023
Lakeshore High School
Mandeville, LASkills
- Ability to Work Under Pressure
- Food Safety and Sanitation Practices
- Excellent Customer Service Skills
- Certified in Word Document, Photoshop and Illustrator
- Filming and editing video
- Great Techonology skills
- Good time management
- CPR Certified
- POS System Operations
- Cash Handling
- Strong work ethic
Timeline
Server
Bears PoBoys
12.2024 - Current
Barista
Petite Rouge
07.2023 - 09.2024
Barista Shift Lead
Barnes & Noble
03.2023 - 06.2023
Shift leader
Mainsqueeze Juice Co
08.2022 - 01.2023
Broadcast Associate
Riverdale High
08.2021 - 05.2023
Team Member
Smoothie King
04.2021 - 08.2021
High School Diploma -
Riverdale High School
Lakeshore High School
Criminology And Justice/ Forensics Science
Loyola University, New Orleans
Leadership Position
I am a founding member and the Treasurer for the National Association of Hispanic Journalists. We are the first student chapter in Louisiana. I deal with handling our bank account and keeping track of our funds and how they are used. I help with planning events and dealing with the fundraisers that we do. We overall help with support the latin community and helping them build skills towards the media and journalism.