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With over twenty years of customer service experience, I have developed a strong foundation in providing exceptional support to clients. Additionally, ten years of office support experience have honed my administrative skills and attention to detail. I also have over ten years of data entry experience, ensuring accuracy and efficiency in handling large volumes of information. Furthermore, over three years in the healthcare industry have equipped me with a solid understanding of medical terminology and the ability to navigate complex systems. Lastly, over five years in a high-volume call center have sharpened my communication skills and taught me how to thrive in a fast-paced environment.

Analytical and detail-oriented Master of Healthcare Administration graduate with experience in healthcare operations, data collection, documentation review, and regulatory compliance. Skilled in maintaining databases, preparing reports, analyzing quantitative and qualitative data, and handling confidential information. Experienced in structured documentation review, case coordination, and process improvement. Seeking to contribute strong analytical and organizational skills to the 2026 Summer Internship in Provider Enrollment Operations.

My objective is to provide leadership, great skills of customer service of 10+ years, while working with others and talents of being well diverse to aide where needed. Keep myself educated, updated and aware of any changes so that performance level does not fall behind. Solutions-oriented problem solver committed to assessing and addressing the needs of those I am servicing. Devoted to providing comprehensive support and detailed service reports for each client. Reliable and professional. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Marketing Communications Manager with 8+ years of experience spanning experiential marketing, digital content, and graphic design. I specialize in creating integrated campaigns that combine clear, persuasive messaging with strong visual execution. My work includes generating 15,000+ qualified leads across 30+ live events and supporting multi-channel campaigns that contributed $500K+ in donor support.

With a strong foundation in visual storytelling and user-centered design, I develop and execute creative across social, email, web, and print using Adobe Creative Suite and Canva. I’m known for translating complex ideas into compelling, easy-to-understand content, while collaborating closely with cross-functional teams to maintain brand consistency and deliver high-quality, results-driven campaigns.

Mia De La Torre

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Behavior Technician

Behavior Technician

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Social Science Bachelor’s Degree - Sociology

Associate Degree in the Arts - Sociology

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Behavior Technician

Behavior Technician

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Social Science Bachelor’s Degree - Sociology

Associate Degree in the Arts - Sociology

High School Diploma -

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