Mia Delgado
Davenport,FL
Summary
Eager and adaptable professional with experience in patient care, customer service, management, billing, and administrative support. Recognized by peers and supervisors for dedication, technical proficiency, and strong interpersonal skills.
Overview
7
7
years of professional experience
Work History
Front Office Coordinator
AdventHealth
Kissimmee, Florida
10.2024 - Current
- Execute administrative tasks including patient estimates, referral coordination, and relationship management with sales representatives.
- Trained new front office staff on operational procedures and customer service standards.
- Coordinated patient check-in and registration processes for seamless front office operations.
Registered Behavior Technician
MYBA Therapy Center
Kissimmee, Florida
10.2022 - 10.2024
- Delivered direct therapy services using applied behavior analysis techniques.
- Collaborated with therapists to assess client progress and adjust interventions.
- Engaged families in treatment processes to enhance client support at home.
- Maintained accurate documentation of client sessions and progress reports.
Front of House Manager
Bento Asian Kitchen and Sushi
Kissimmee, Florida
04.2021 - 09.2022
- Oversaw staff scheduling and daily shift assignments.
- Assisted guests with inquiries and resolved service issues.
- Coordinated events and maintained communication with vendors.
Front Service Clerk
Publix
Davenport, Florida
12.2018 - 03.2021
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth operations.
- Handled customer complaints professionally and efficiently.
- Maintained cleanliness and organization of front service areas.
Education
Registered Behavioral Technician - Applied Behavior Analysis
Behavioral Analyst Certification Board
Kissimmee, FL02-2022
Electrocardiograph Technician - Health Sciences
Polk State College
Winter Haven, FL01-2021
Microsoft Office Specialist -
Orange Technical College
Orlando, FL02-2019
High School Diploma -
Ridge Community Highschool
Skills
- Event coordination
- Document management
- Resource allocation
- Interpersonal relations
- Vendor negotiation
- Fluent in Spanish
Timeline
Front Office Coordinator
AdventHealth
10.2024 - Current
Registered Behavior Technician
MYBA Therapy Center
10.2022 - 10.2024
Front of House Manager
Bento Asian Kitchen and Sushi
04.2021 - 09.2022
Front Service Clerk
Publix
12.2018 - 03.2021
Registered Behavioral Technician - Applied Behavior Analysis
Behavioral Analyst Certification Board
Electrocardiograph Technician - Health Sciences
Polk State College
Microsoft Office Specialist -
Orange Technical College
High School Diploma -
Ridge Community Highschool