MIA DUPRE
MIAMI GARDENS
Summary
Results-driven professional with extensive experience in online shopping and delivery management. Expertise in curating personalized shopping experiences, managing inventory, and training teams to optimize customer engagement and satisfaction.
Dynamic Online Personal Shopper Manager with a proven track record in enhancing customer satisfaction through personalized shopping experiences. Recognized for strong attention to detail and effective communication skills.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper Manager
Walmart
Hollywood, FL
12.2017 - 02.2026
- Curated personalized shopping experiences to enhance customer satisfaction and loyalty.
- Utilized Walmart's online platform to efficiently manage customer orders and preferences.
- Collaborated with suppliers to ensure timely product availability and quality assurance.
- Monitored inventory levels, identifying trends to optimize stock selection for customers.
- Trained new team members on best practices for online shopping support and customer engagement.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Education
Associate of Science - Sonography
Miami Dade College
Miami, FL07-2028
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
- Hospitality and accommodation
- Store relations
- Customer service
- Prioritizing orders
- Attention to detail
Timeline
Online Personal Shopper Manager
Walmart
12.2017 - 02.2026
Associate of Science - Sonography
Miami Dade College