Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Education
Interests
Timeline
Barista

Mia Estrella

Helotes,TX

Summary

Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

La Cantera Resort & Spa
San Antonio, Texas
10.2024 - Current
  • Kept environment clean by sanitizing counters, sweeping floors, and replenishing supplies.
  • Regularly clean work environment to uphold organization and hygiene standards.
  • Expertly created and served diverse specialty coffee drinks like lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Learned beverage orders for frequent visitors.
  • Mitigated customer issues regarding the resort and its surroundings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Shift Leader

Turkish Delights Coffee House
San Antonio, Texas
07.2024 - 08.2024
  • Collaborated and introduced new ideas.
  • Kind to customers and staff.
  • Prepared their specialty: Turkish coffee.
  • Maintained a clean environment for customers and staff.
  • Operated register transactions each day
  • Greeted and communicated with customers to take dessert beverage orders and offer recommendations based on taste preferences.

Shift Leader

PJs Coffee of New Orleans
San Antonio, Texas
08.2022 - 06.2024
  • Supervised and trained baristas to ensure adherence to company policies and procedures.
  • Managed daily register transactions and closed the register post-shift.
  • Maintained accurate records of daily transactions, including cash register operations, sales, and inventory levels.
  • Ordered supplies, equipment, and ingredients as needed.
  • Demonstrated exceptional customer service skills, professionally resolving customer complaints.
  • Ensured that all beverages were prepared according to recipes, and presented attractively.
  • Performed regular maintenance on coffee machines, grinders, espresso makers, and other related equipment.
  • Provided coaching and feedback to staff members regarding performance expectations.

Education

Associates of Science - Nursing

Northwest Vista Community College
12-2027

Skills

  • Reliable and flexible schedule
  • Positive attitude
  • Inventory counts
  • Goal setting and tracking
  • Cash handling
  • Safety processes and procedures
  • Sales expertise
  • Problem solving
  • Motivational leadership
  • Clear verbal and written communication

Certification

TABC & Food Handlers Certificate

CPR/First aid certification

References

Raul Ramirez: previous co-worker at Henrietta's Market

Languages

English
Full Professional
Spanish
Professional

Education

HS Diploma

Currently at Northwest Vista Community College

Interests

  • Traveling: Fostering cultural awareness
  • Running/Soccer
  • Philosophy
  • Art
  • Music
  • Dancing
  • Journaling: attention to detail
  • Photography

Timeline

Barista

La Cantera Resort & Spa
10.2024 - Current

Shift Leader

Turkish Delights Coffee House
07.2024 - 08.2024

Shift Leader

PJs Coffee of New Orleans
08.2022 - 06.2024

Associates of Science - Nursing

Northwest Vista Community College

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