Mia Garcia
Boynton Beach,Florida
Summary
Motivated individual who enjoys helping others. 3+ years of quality customer service experience.
Overview
4
4
years of professional experience
Work History
Medical Assistant
MD NOW
2024.07 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Fulfils treatment orders as directed by physicians.
Medical Assistant
Bloom Medical
2024.02 - 2024.07
- Assisted clinicians with in-office procedures.
- Administered injections, medications, and vaccinations as directed by physician.
- Collected, stored and prepared blood samples for laboratory testing.
- Educated patients on prescribed medications, treatments, and procedures.
- Updated records in EHR system, carefully protecting patient information and verifying data.
- Answered inbound patient phone calls, answering patient questions and concerns.
Assistant Hospitality Director
Chick Fil A
2021.02 - 2023.10
- Provides Guests with fast and accurate service
- Ensures every shift runs smoothly pertaining to employee breaks and position placement
- Manages Customer interactions/conflict resolution in person as well as over the phone
- Manages team with quarterly meetings and documentation
- Tracks store reviews and scores in the form of reports for the management team
- Creates new guidelines for team members to follow to increase customer satisfaction in different areas of the business.
Education
Medical Institute of Palm Beach
Lake Worth, FL08.2023
GED -
ACE TESTING CENTER
12.2021
Skills
- Customer Service
- Medical Procedures
- Specimens collection and processing
- Reliable team player
- Data Collection
- Call Management
- Complaint resolution
- Staff Management
Externships and Training
Med Florida Medical Center June- July 2023
Vital Urgent Care July-August 2023
Carespot Urgent Care Front Desk October-December 2023
Timeline
Medical Assistant
MD NOW
2024.07 - Current
Medical Assistant
Bloom Medical
2024.02 - 2024.07
Assistant Hospitality Director
Chick Fil A
2021.02 - 2023.10
Medical Institute of Palm Beach
GED -
ACE TESTING CENTER