Summary
Overview
Work History
Education
Skills
Externships and Training
Timeline
Generic

Mia Garcia

Boynton Beach,Florida

Summary

Motivated individual who enjoys helping others. 3+ years of quality customer service experience.

Overview

4
4
years of professional experience

Work History

Medical Assistant

MD NOW
07.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Fulfils treatment orders as directed by physicians.

Medical Assistant

Bloom Medical
02.2024 - 07.2024
  • Assisted clinicians with in-office procedures.
  • Administered injections, medications, and vaccinations as directed by physician.
  • Collected, stored and prepared blood samples for laboratory testing.
  • Educated patients on prescribed medications, treatments, and procedures.
  • Updated records in EHR system, carefully protecting patient information and verifying data.
  • Answered inbound patient phone calls, answering patient questions and concerns.

Assistant Hospitality Director

Chick Fil A
02.2021 - 10.2023
  • Provides Guests with fast and accurate service
  • Ensures every shift runs smoothly pertaining to employee breaks and position placement
  • Manages Customer interactions/conflict resolution in person as well as over the phone
  • Manages team with quarterly meetings and documentation
  • Tracks store reviews and scores in the form of reports for the management team
  • Creates new guidelines for team members to follow to increase customer satisfaction in different areas of the business.

Education

Medical Institute of Palm Beach
Lake Worth, FL
08.2023

GED -

ACE TESTING CENTER
12.2021

Skills

  • Customer Service
  • Medical Procedures
  • Specimens collection and processing
  • Reliable team player
  • Data Collection
  • Call Management
  • Complaint resolution
  • Staff Management

Externships and Training

Med Florida Medical Center June- July 2023

Vital Urgent Care July-August 2023

Carespot Urgent Care Front Desk October-December 2023

Timeline

Medical Assistant

MD NOW
07.2024 - Current

Medical Assistant

Bloom Medical
02.2024 - 07.2024

Assistant Hospitality Director

Chick Fil A
02.2021 - 10.2023

Medical Institute of Palm Beach

GED -

ACE TESTING CENTER

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