Mia Heyburn
College Station,TX
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cabana Server
Schlitterbahn Waterpark
05.2023 - 08.2024
- Provided families and groups friendly and attentive poolside service
- Served 6-15 Cabanas available for rent all day
- Prepared and delivered all food and drinks upon the guests request in a timely manner
- Maintained a clean and organized cabana environment for guests'' comfort and safety.
- Worked long and physically demanding shifts
- Resolved guest concerns promptly, demonstrating exceptional problem-solving abilities.
- Accommodated special requests, ensuring memorable experiences for each guest.
- Increased repeat clientele through friendly interactions and personalized recommendations.
Day Camp Counselor
T Bar M Camps and Retreats
05.2021 - 08.2022
- Responsible for 10-15 girls for a week
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
- Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
- Implemented conflict resolution techniques when necessary to maintain harmony within the group.
Education
BBA - Management Pre-Law
Texas A&M University
College Station, TX12-2025
Skills
- Customer Service
- Adaptable
- Verbal Communication
- Leadership
- Strong multitasking
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Certification
- Hubspot Digital Marketing Certification
Timeline
Cabana Server
Schlitterbahn Waterpark
05.2023 - 08.2024
Day Camp Counselor
T Bar M Camps and Retreats
05.2021 - 08.2022
- Hubspot Digital Marketing Certification
BBA - Management Pre-Law
Texas A&M University
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