Mia Hughes
Colorado Springs,CO
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles appointments, phone calls and experience in managing multiple priorities with reliable service. Trainable and committed to creating warm and inviting atmosphere for guests and co-workers. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full time position with professional challenges.
Overview
1
1
year of professional experience
Work History
Host
Biaggi's Ristorante Italiano
07.2022 - 02.2023
- Answered customer questions about hours, seating, and basic information.
- Supported co-workers by keeping dining area ready and in order for every guest.
- Took reservations and orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a tidy, organized work area to ensure a smooth day.
- Took reservations by phone and walk-in, keeping scheduling demands.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special requests for guests to enhance satisfaction.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Pine Creek High School
Colorado Springs, CO05.2023
Skills
- Appointment Scheduling Software
- Shorthand Writing
- Organization and Efficiency
- Documentation
- Customer Service
- Reminder Calls
- Bookkeeping
- Active Listening
- Organization Skills
- Guest Interaction
Timeline
Host
Biaggi's Ristorante Italiano
07.2022 - 02.2023
High School Diploma -
Pine Creek High School
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