Mia Humphrey
Reno,NV
Summary
Motivated Service Worker with exceptional communication and social skills, with over two year of customer service experience. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable with success at managing multiple priorities with a positive attitude. Demonstrated willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
11.2021 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Supported training efforts for new hires, sharing knowledge of barista techniques and customer service standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Peak Nutrition
05.2020 - 01.2021
- Ran day to day operations with minimal supervision.
- Prepared a variety of teas, refreshers, and protein shakes.
- Assisted in the sale of products by answering all customer inquires.
- Maintained food safety regulations.
- Provided excellent customer service.
Education
Bachelor of Arts - Criminal Justice
University of Nevada - Reno
Reno, NV05.2027
Skills
- Espresso Machine Operation
- Opening and Closing Duties
- Menu Memorization
- Safe Food Handling Practices
- Cash Register Operation
- Active Listener
- Exceptional Customer Service
- Friendly and Outgoing
- Order Taking
- Customer Service
- Cleaning and Sanitizing
- Flexible Schedule
Timeline
Barista
Starbucks
11.2021 - Current
Barista
Peak Nutrition
05.2020 - 01.2021
Bachelor of Arts - Criminal Justice
University of Nevada - Reno
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