Mia Koeberl
Skokie,IL
Summary
Hardworking and passionate student with strong organizational skills eager to secure entry-level Laboratory Scientist position. Prepared to collaborate with team to achieve company goals and advance success.
Overview
3
3
years of professional experience
Work History
Order Specialist
Burt's Place
05.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Leveraged POS system to manage 50+ sales transactions, process credit cards and print receipts per shift.
- Trained new employees on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained balanced cash drawer throughout shift and calculated daily statistics for management
Restaurant Hostess
Landry's Seafood House
09.2023 - 03.2024
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates by 20%.
- Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
- Coordinated banquet bookings by creating organized seating plans tailored to guest needs.
- Collaborated with management to identify areas for improvement in staff performance and service quality.
Education
Bachelor of Science - Medical Laboratory Science
Saint Louis University
St. Louis, MO05.2027
Skills
- Team Collaboration
- Guest Relations
- Detail Oriented
- Organization skills
- Ethical Awareness
- Research and analysis
- Computer Skills
- Complex Problem-Solving
Timeline
Restaurant Hostess
Landry's Seafood House
09.2023 - 03.2024
Order Specialist
Burt's Place
05.2021 - Current
Bachelor of Science - Medical Laboratory Science
Saint Louis University
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