Mia Kuchinski
Goleta,CA
Summary
I am an enthusiastic, reliable, professional worker who takes pride in providing excellent personal service and creating memorable experiences for all audiences. I am skilled in anticipating needs and resolving issues in the most effective and compassionate manner. Through my work experience, I have proven to be flexible, a quick learner, and easily adjustable to new environments. I maintain focus and a positive attitude in stressful situations and high-volume environments. I ensure professionalism through organization and a refined attitude. Through my determination and excellency, I will not only accomplish but I will excel at anything that is asked of me.
Overview
1
1
year of professional experience
Work History
Hostess & Server Assistent
The Ritz-Carlton Bacara, Santa Barbara
01.2024 - Current
- Implementing an organized work environment and daily schedule for optimal server workload distribution, resulting in improved service quality.
- Effectively utilized different POS computer systems to keep track of guest activity and satisfaction.
- Worked very closely with my coworkers to always ensure a strong sense of teamwork
- Underwent a plethora of trainings and orientations that cover different expectations that are mandatory to maintain a positive and effective system of work.
- Coordinated closely with event planners for the successful execution of private functions held at the restaurant.
- Worked with adjacent sales and marketing teams to provide information on what and how to promote newly implemented products and events.
Delivery Manager
Blast 825
06.2023 - 01.2024
- Improved delivery efficiency by organizing scheduling for the team through Google Calendar.
- Enhanced team performance by providing regular feedback, coaching, and training opportunities.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Promoted service as well as product through daily operations and marketing.
Education
Psychological & Brain Sciences And Communications
University of California, Santa Barbara
Santa Barbara, CA06.2026
Skills
- Team Collaboration
- Audience Engagement
- Customer Service
- Complaint Handling
- Event Planning Assistance
- Detail Oriented and Organized
- Exceptional communication
- Effective Multitasking
- Marketing Assistance
Experience
Sports Leadership Media Coordinator
- planned events pertaining to the sports team within my school
- controlled the instagram for the organization
- posted and created media promoting events, sports games, and highlighting individual team members
- utilized public speaking skills and experience to promote events
Timeline
Hostess & Server Assistent
The Ritz-Carlton Bacara, Santa Barbara
01.2024 - Current
Delivery Manager
Blast 825
06.2023 - 01.2024
Psychological & Brain Sciences And Communications
University of California, Santa Barbara
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