Dedicated barista with a strong focus on customer engagement and operational efficiency. Skilled in inventory management and effective communication, committed to delivering outstanding service and enhancing customer experiences.
Overview
5
5
years of professional experience
Work History
Barista
Barnes & Noble
Blacksburg, Virginia
04.2026 - 07.2026
Prepared a variety of espresso drinks and specialty beverages for customers.
Maintained cleanliness and organization of the café area and equipment.
Provided excellent customer service by engaging with patrons and addressing inquiries.
Operated cash register, processed transactions, and handled customer payments accurately.
Assisted in inventory management by restocking supplies and monitoring stock levels.
Collaborated with team members to ensure efficient café operations during peak hours.
Educated customers about menu items and made recommendations based on preferences.
E-commerce Clerk
Kroger
Blacksburg, Virginia
06.2021 - 04.2026
Fulfilled customer orders by accurately picking items from inventory shelves.
Assisted customers with order inquiries and provided product information.
Operated scanning equipment to verify items for accuracy during fulfillment process.
Collaborated with team members to streamline order processing workflows.
Prepared orders for delivery by packaging items securely and efficiently.
Trained new clerks on operational procedures and best practices for efficiency.
Greeted customers in a friendly manner and provided excellent customer service.
Organized backroom storage areas neatly according to store standards.