Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Littlejohn

Charlotte,NC

Summary

Dedicated barista with a strong focus on customer engagement and operational efficiency. Skilled in inventory management and effective communication, committed to delivering outstanding service and enhancing customer experiences.

Overview

5
5
years of professional experience

Work History

Barista

Barnes & Noble
Blacksburg, Virginia
04.2026 - 07.2026
  • Prepared a variety of espresso drinks and specialty beverages for customers.
  • Maintained cleanliness and organization of the café area and equipment.
  • Provided excellent customer service by engaging with patrons and addressing inquiries.
  • Operated cash register, processed transactions, and handled customer payments accurately.
  • Assisted in inventory management by restocking supplies and monitoring stock levels.
  • Collaborated with team members to ensure efficient café operations during peak hours.
  • Educated customers about menu items and made recommendations based on preferences.

E-commerce Clerk

Kroger
Blacksburg, Virginia
06.2021 - 04.2026
  • Fulfilled customer orders by accurately picking items from inventory shelves.
  • Assisted customers with order inquiries and provided product information.
  • Operated scanning equipment to verify items for accuracy during fulfillment process.
  • Collaborated with team members to streamline order processing workflows.
  • Prepared orders for delivery by packaging items securely and efficiently.
  • Trained new clerks on operational procedures and best practices for efficiency.
  • Greeted customers in a friendly manner and provided excellent customer service.
  • Organized backroom storage areas neatly according to store standards.

Education

High School Diploma -

Blacksburg High School
Blacksburg, VA
05-2024

Some College (No Degree) - Environmental Biology

New River Community College
Dublin, VA

Skills

  • Espresso machine operations
  • Beverage and food preparation
  • Customer engagement
  • Cash and register handling
  • Inventory management
  • Beverage recommendations
  • Cleaning protocols and cleanliness
  • Display case merchandising
  • Product upselling
  • Multitasking and organization
  • Workflow management
  • Attention to detail
  • Order fulfillment
  • Opening and closing duties
  • Effective communication
  • Dining room maintenance

References

References available upon request.

Timeline

Barista

Barnes & Noble
04.2026 - 07.2026

E-commerce Clerk

Kroger
06.2021 - 04.2026

High School Diploma -

Blacksburg High School

Some College (No Degree) - Environmental Biology

New River Community College
Mia Littlejohn