Mia Martin
Anthony
Summary
Results-driven professional with extensive experience in retail management. Known for fostering teamwork and training staff to deliver outstanding customer service. Committed to maintaining high standards in inventory control and operational performance.
Overview
5
5
years of professional experience
Work History
Senior Guest Advisor /Assistant Store Manager
GameStop
10.2021 - Current
- Delivered exceptional customer service, ensuring positive guest experiences and high satisfaction levels.
- Implemented inventory management processes to optimize stock levels and reduce discrepancies.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Led daily operations to ensure optimal store performance and customer satisfaction.
Education
High School Diploma -
Kofa High School
Yuma, AZ05-2018
Skills
- Exceptional communication
- Multitasking proficiency
- Promotions implementation
- Upselling strategies
- Cash handling and deposit preparation
- Teamwork and collaboration
- Attention to detail
- Reliability
- Check-in and Check-out procedures
- Inventory control
Timeline
Senior Guest Advisor /Assistant Store Manager
GameStop
10.2021 - Current
High School Diploma -
Kofa High School