Mia Martinez
Harlingen,TX
Summary
Proven track record in enhancing customer satisfaction and sales at Panda Express through expert cash handling and exceptional hospitality services. Demonstrated ability to streamline processes for efficiency, maintaining a keen focus on cleanliness and safety. Adept at multitasking with strong organizational skills, contributing to a team-oriented environment. Achieved significant improvements in order accuracy and service speed.
Overview
1
1
year of professional experience
Work History
Counter Helper
Panda Express
04.2024 - Current
- Provided product recommendations based on customer preferences, boosting overall satisfaction.
- Ensured compliance with food safety regulations through consistent adherence to established guidelines and protocols during food handling processes.
- Handled cash transactions accurately, maintaining proper accounting records for management review.
- Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
- Streamlined order processing for faster turnaround times, leading to increased sales.
- Advised guests about available products and services to meet individual needs.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
Cashier
Paris Bakery
08.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Academic Core
Texas State Technical College - Harlingen
Harlingen, TX12.2024
Skills
- Cash handling
- Cleaning and sanitizing
- Time Management
- Listening Skills
- Hospitality services
- Store maintenance
- Customer Service
- Team Player
- Multitasking and Organization
Timeline
Counter Helper
Panda Express
04.2024 - Current
Cashier
Paris Bakery
08.2023 - 04.2024
No Degree - Academic Core
Texas State Technical College - Harlingen