Mia McCrory
Detroit,USA
Summary
Dynamic professional with extensive experience in guest relations and food safety at McDonald's. Demonstrated success in resolving customer complaints and improving service quality. Proficient in appointment scheduling and computer operations, contributing to organized and welcoming environments. Strong commitment to teamwork and leadership, enhancing overall patron experiences.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Eastpointe, MI
- Current
- Handled food preparation and service, ensuring adherence to health department regulations.
- Executed cashier responsibilities by processing orders, accepting payments, and providing change.
- Resolved customer complaints professionally to enhance satisfaction and loyalty.
- Greeted customers, provided menus, and addressed inquiries about menu items.
- Maintained cleanliness of restaurant by sweeping floors, wiping tables, and emptying trash.
- Organized storage areas for food products, beverages, and supplies to optimize efficiency.
- Prepared beverages including coffee drinks, smoothies, and milkshakes per company standards.
Front Desk Receptionist
Eastside Podiatry PLLC
Saint Clair Shores, MI
12.2023 - 02.2024
- Scheduled appointments and provided information while managing calls efficiently.
- Greeted patients and communicated services, billing procedures, and associated costs.
- Assisted patients with form completion for initial intake and annual updates.
- Entered billing information, verified insurance details, and obtained necessary authorizations.
- Retrieved patient charts and information as required for efficient service delivery.
- Filed lab reports and documents in patients' records according to standard protocols.
- Set up new dental and medical accounts while ensuring compliance with policies.
- Updated customer information in databases to maintain accurate records.
Factory Line Worker
Adient
Detroit, MI
10.2022 - 09.2023
- Assembled products using hand and power tools, ensuring adherence to safety protocols.
- Inspected final products for quality compliance with established tolerances.
- Operated machines efficiently, maintaining safety standards.
- Loaded and unloaded items from conveyors and machines swiftly.
- Maintained a tidy work environment to support operational efficiency.
- Coached colleagues on machine operations, emphasizing safety compliance.
- Collaborated with peers and supervisors to enhance workplace communication.
- Contributed feedback in team meetings to improve performance outcomes.
Education
High school diploma -
Cass Technical High School
Detroit, MI06.2022
Skills
- Guest services and relations
- Food safety and handling
- Cash management and register operation
- Coffee preparation and barista skills
- Childcare and supervision
- Night audit management
- Customer service excellence
- Computer literacy
- Appointment management
- Human resources administration
- Food delivery and running
- Inventory monitoring and restocking
- Team leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Timeline
Front Desk Receptionist
Eastside Podiatry PLLC
12.2023 - 02.2024
Factory Line Worker
Adient
10.2022 - 09.2023
Crew Member
McDonald's
- Current
High school diploma -
Cass Technical High School