Mia McDonald
Iowa City,Iowa
Summary
Patient-focused professional trained in different condition requirements and treatment modalities. Helps keep clinic moving smoothly with continuous patient load. Talented in administrative and patient support areas. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Server & Bartender
Big Grove Brewery
Iowa City, IA
04.2023 - Current
- Monitors dining room for cleanliness and proper set-up at all times.
- Responds efficiently to guest inquiries and complaints in a professional manner.
- Ensures that each guest is served courteously, quickly, and efficiently.
- Provides exceptional service to high volume of daily customers.
Business Team Member & Physical Therapy Technician
Team Iowa Physical Therapy
Iowa City, IA
02.2023 - Current
- Prioritizes and organizes daily tasks to efficiently accomplish service goals.
- Performs administrative duties such as scheduling appointments, maintaining records, and ordering supplies.
- Assists with therapeutic modalities including ultrasound therapy and electrical stimulation units.
- Observes patients during treatment to report any changes or concerns to the therapist.
- Sets up equipment for physical therapy treatments as instructed by the therapist.
Server / Server Trainer
Blackstone
Iowa City, IA
05.2022 - 01.2023
- Assisted in training new servers.
- Accurately recorded orders on point-of-sale system.
- Assisted in catering and serving events that took place at the restaurant.
Server
Short's Eastside
Iowa City, Iowa
08.2020 - 08.2021
- Delivered food orders promptly and courteously.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Cashier
HyVee
Iowa City, IA
05.2019 - 04.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Exercise Science
University of Iowa
Iowa City, IA05.2025
Skills
- Complex Problem-Solving
- Energetic and Enthusiastic
- Time Management
- Attention to Detail
- Fast Learner
- Punctual and Reliable
- Disciplined Work Ethic
- Patient Communication
Affiliations
- Volunteer at UIHC Inpatient Neurological Unit 2024-present
- Volunteer at UIHC Sports Medicine Clinic 2024-present
- Volunteer at UIHC Respiratory Specialty Comprehensive Care Unit, 2023-2024
- Participates in University of Iowa Dance Marathon, 2022-present
- University of Iowa Pre-Physical Therapy Club Member 2022-present
- Health and Human Physiology Club Member, 2022
- University of Iowa Biology Club Member, 2022
- Exercise is Medicine Club Member, 2021
References
References available upon request.
Timeline
Server & Bartender
Big Grove Brewery
04.2023 - Current
Business Team Member & Physical Therapy Technician
Team Iowa Physical Therapy
02.2023 - Current
Server / Server Trainer
Blackstone
05.2022 - 01.2023
Server
Short's Eastside
08.2020 - 08.2021
Cashier
HyVee
05.2019 - 04.2020
Bachelor of Science - Exercise Science
University of Iowa
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