- Crafting and DIY Projects
- Knitting and Crocheting
- Playing the Flute
- Reading
- Music
- Exploring various forms of art, such as crochet, cross stitch, and classical music, to nurture creativity and personal growth
Mia Natoli
Stony Point,NC
Summary
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates the ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking more experience in new fields, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
01.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Package Handler
FedEx
05.2024 - 09.2024
- Operated material handling equipment to efficiently sort and process packages
- Collaborated with team members to optimize workflow and improve package handling procedures
- Trained new hires on operational processes and safety protocols
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Loaded and unloaded delivery trucks, ensuring accurate order fulfillment.
Server
Bob Evans Restaurant
04.2023 - 12.2023
- Maintained cleanliness and organization of dining area to create a welcoming environment.
- Assisted in training new servers on menu items and restaurant procedures.
- Managed cash handling and processing transactions accurately during peak hours.
- Adapted quickly to changing priorities while maintaining high levels of service efficiency.
- Ensured compliance with health and safety regulations throughout dining operations.
Sales Associate
JCPenney
07.2022 - 02.2023
- Maintained visual standards through effective merchandising and inventory management.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve store goals and improve overall performance.
- Greeted customers and helped with product questions, selections, and purchases.
Cashier
Bojangles'
01.2022 - 05.2022
- Managed cash register operations, ensuring accuracy in handling payments and change.
- Maintained cleanliness and organization of front-end area to enhance shopping experience.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Education
Associate of Applied Science - Business Administration
Mitchell Community College
Statesville, NC06-2026
High School Diploma -
South Iredell High School
Statesville, NC06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Menu memorization
- High volume dining
- Sales expertise
- Guest relations management
- Task prioritization
Interests
Timeline
Package Handler
FedEx
05.2024 - 09.2024
Server
Outback Steakhouse
01.2024 - Current
Server
Bob Evans Restaurant
04.2023 - 12.2023
Sales Associate
JCPenney
07.2022 - 02.2023
Cashier
Bojangles'
01.2022 - 05.2022
Associate of Applied Science - Business Administration
Mitchell Community College
High School Diploma -
South Iredell High School