Mia Nieto
Favela Auto Detail
NORMAN,OK
1
Language
1
Certification
4
years of professional experience
Detail-oriented professional with experience in hospitality and social media management. Known for strong leadership in training and coordinating teams, ensuring optimal service delivery and guest satisfaction. Ready to leverage expertise to improve operational efficiency and enhance customer experiences.
Work History
Server Shift Leader
2 Months- Trained new staff on menu items and customer service protocols, enhancing team performance.
- Coordinated team schedules, ensuring optimal coverage during peak service hours.
- Assisted in resolving customer complaints promptly, improving overall dining experience.
- Monitored dining area to maintain cleanliness and customer satisfaction throughout shifts.
Social Media Manager
3 Years 8 Months- Developed and executed targeted social media campaigns to enhance brand visibility.
- Analyzed engagement metrics to refine content strategy and improve audience interaction.
- Collaborated with cross-functional teams to align marketing efforts and drive cohesive messaging.
- Managed daily social media content calendar, ensuring timely delivery of posts across platforms.
Server
5 Months- Delivered exceptional dining experiences, ensuring timely service and attention to guest needs.
- Coordinated with kitchen staff to manage orders efficiently during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Nutrition Assistant
1 Year- Assisted in organizing community wellness events, promoting healthy habits.
- Maintained cleanliness and organization of workstations and equipment to ensure compliance with health standards.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Trained new baristas on beverage preparation techniques and customer interaction best practices.
- Assisted in developing seasonal menu items, contributing creative ideas for promotional campaigns.
Hostess
7 Months- Welcomed and seated guests, ensuring prompt service and positive first impressions.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Coordinated with kitchen staff to communicate customer preferences and dietary restrictions.
- Trained new hostesses on company policies, service standards, and operational procedures.
Education
No Degree - Business Management
No Degree - Humanities
- Honor Roll Fall/Spring 2026
- Dean's List Fall/Spring 2026
High School Diploma
Skills
Marketing initiatives
Team Player
Shift planning
Conflict resolution
Staff training
Guest management
Strong leadership
Customer service
Dispute resolution
Attention to detail
Certification
Oklahoma City Community College President's Honor Roll
Languages
Spanish
Native or Bilingual
Timeline
Server Shift Leader
Mama Roja's Mexican Kitchen
07.2026 - CurrentRead More
Server
Alfredo's Mexican Cafe
02.2026 - 07.2026Read More
Nutrition Assistant
Mustang Social Energy
05.2025 - 05.2026Read More
Hostess
Green Chile Kitchen
07.2024 - 02.2025Read More
Social Media Manager
Favela Auto Detail
01.2023 - CurrentRead More
University Of Oklahoma
No Degree from Business Management
Read More
Oklahoma City Community College
No Degree from Humanities
Read More
Westmoore High School
High School Diploma
Read More