MIA OLLI
CHULA VISTA,CA
Summary
Compassionate professional with a background as a dog walker. Possess hands-on experience in dog walking, pet care, and behavioral training. Strengths include strong knowledge of different dog breeds, the ability to handle dogs of various sizes and temperaments, and exceptional time management skills. Previous work has resulted in improved canine behavior, health, and client satisfaction through reliable and personalized care services.
Overview
10
10
years of professional experience
Work History
Dog Walker/Pet Sitter
WAG!, Mobile & Rover
Chula Vista
06.2019 - Current
- Engaged with pet owners and their pets, providing tailored care and maintaining open communication throughout the process
- Administered first aid and medical treatments as directed by veterinarians
- Ensured cleanliness in clients' homes and handled special cases with attention to detail
- Walked and exercised dogs during owner absences, ensuring their well-being.
Receptionist
March and Ash
Chula Vista
03.2024 - 06.2024
- Delivered exceptional customer service, managing high-volume client check-ins and phone lines in a fast-paced environment
- Greeted clients with professionalism and warmth, ensuring a welcoming atmosphere
- Handled administrative tasks, including data entry and coordinating communication between departments
- Maintained the cleanliness of both front and back lobbies.
Marketing/Sales
Vivid Incorporated
San Diego
02.2024 - 03.2024
- Developed and executed marketing strategies to increase brand awareness and drive sales
- Managed the entire sales process, from lead generation to closing deals
- Provided outstanding customer service by addressing client needs and resolving issues efficiently
- Collaborated with cross-functional teams to optimize the customer experience.
Cashier and Crew Member
McDonald's
Chula Vista
07.2023 - 02.2024
- Delivered excellent customer service, answering product questions and providing support with sales and promotions
- Processed payments and handled transactions with accuracy
- Maintained cleanliness and organization in the store, ensuring a pleasant shopping environment
- Assisted customers with inquiries over the phone, providing information and support.
All-Day Play Attendant
Wag Hotels
Chula Vista
08.2021 - 07.2022
- Engaged with pets and ensured their well-being while accommodating owners' desires and needs
- Communicated effectively during yard activities and maintained cleanliness and safety standards
- Applied positive training techniques to enhance the experience for both pets and owners.
In-Home Caregiver
Rialto, CA
01.2015 - 01.2019
- Provided in-home care, including cooking, housekeeping, administering medication, and transporting clients to appointments.
Retail Associate
EXPRESS
West Covina
10.2018 - 12.2018
- Assisted customers with product selection and purchase decisions, ensuring a positive shopping experience
- Organized and restocked merchandise displays on the sales floor.
Shipping and Receiving
Coastal Trading Ventures, Inc.
09.2019
- Organized stock and prepared products for shipping, ensuring timely and accurate deliveries.
Teaching Assistant
Wilmer Anita Carter High School
Rialto, CA
01.2014
Education
<ul><li>Biology</li><li>Sociology</li><li>Art</li></ul>
Chaffey College
Rancho Cucamonga, CA09.2018
High School Diploma -
Wilmer Amina Carter High School
Rialto, CASkills
- Exceptional Customer Service
- Technical Support
- Marketing and Sales
- Team Collaboration
- Organizational Skills
- Basic Animal Care
- Customer Service
- Schedule Management
- Obedience training
- Honest and Trustworthy
- Physical Strength
- Documentation and Recordkeeping
- Doggy Daycare
- Valid Driver's License
- Flexible Schedule
- Watering plants
- Endurance
- Medication Administration
- Kennel Upkeep
Awards
- Recipient of multiple art awards, including first and second-place recognitions in artistic competitions.
- Artwork displayed in a museum during college.
Volunteer Experience
Bunny Bunch, Montclair, CA, Customer Service/Pet Care, 09/01/13, 12/01/14, Provided detailed care for animals awaiting relocation to permanent homes., Delivered customer service with an energetic and positive demeanor., Assisted in the maintenance and cleanliness of the store.
Projects
YouTube Content Creator - Developed engaging content, growing communication and editing skills through video creation.
Affiliations
- First prize, ceramics - Chaffey Collage, 2019
Won first place in ceramics arts competition; selected pieces featured in the collage museum's collection.
Timeline
Receptionist
March and Ash
03.2024 - 06.2024
Marketing/Sales
Vivid Incorporated
02.2024 - 03.2024
Cashier and Crew Member
McDonald's
07.2023 - 02.2024
All-Day Play Attendant
Wag Hotels
08.2021 - 07.2022
Shipping and Receiving
Coastal Trading Ventures, Inc.
09.2019
Dog Walker/Pet Sitter
WAG!, Mobile & Rover
06.2019 - Current
Retail Associate
EXPRESS
10.2018 - 12.2018
In-Home Caregiver
01.2015 - 01.2019
Teaching Assistant
Wilmer Anita Carter High School
01.2014
<ul><li>Biology</li><li>Sociology</li><li>Art</li></ul>
Chaffey College
High School Diploma -
Wilmer Amina Carter High School
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