Mia Ortiz
Central Islip
Summary
Reliable and motivated college student pursuing a Bachelor of Science in Psychology, with hands-on experience volunteering in healthcare settings and strong customer service skills from working as a receptionist.. Strong communication and organizational skills, comfortable in fast-paced environments while staying friendly and professional. Bilingual and fluent in Spanish, dependable, and eager to continue gaining real-world experience while contributing positively to a team.
Overview
5
5
years of professional experience
Work History
Receptionist
SandMaster Flooring
New York, NY
01.2021 - 08.2025
- Answered phones and helped customers with questions, orders, and scheduling.
- Greeted clients and made sure everyone felt welcomed and taken care of when they came in.
- Organized appointments and kept the schedule running smoothly day to day.
Nursing Home Volunteer
St. Catherine of Siena Hospital
Smithtown, NY
09.2021 - 06.2025
- Coordinated celebrations for holidays.
- Organized resident birthday events.
- Assisted with coordination of recreational activities.
- Increased resident engagement.
- Delivered companionship during scheduled visits.
- Enhanced comfort for residents.
Education
Bachelor of Science -
St. Joseph's University, New York - Long Island
Patchogue, NY01.2028
High School -
St. John The Baptist High School
West Islip, NY05-2025
Skills
- Bilingual communication (English & Spanish)
- Telephone skills
- Empathy and interpersonal skills
- Teamwork and collaboration
- Organization skills
Timeline
Nursing Home Volunteer
St. Catherine of Siena Hospital
09.2021 - 06.2025
Receptionist
SandMaster Flooring
01.2021 - 08.2025
Bachelor of Science -
St. Joseph's University, New York - Long Island
High School -
St. John The Baptist High School