Mia Patch

@inchesbyhercollective @shopxthecloset @hercollectivesalon

• Developed and executed social media campaigns to enhance brand awareness and engagement.
• Analyzed audience insights to optimize content strategy and improve reach across platforms.
• Coordinated with influencers to expand brand visibility and drive traffic to website.
• Managed daily content scheduling, ensuring timely posts aligned with marketing goals.
• Monitored social media trends to adapt strategies and maintain competitive edge in industry.
• Collaborated with cross-functional teams to align marketing efforts with overall business objectives.
• Utilized analytic tools to track performance metrics and adjust tactics for improved results.
• Engaged with community members, fostering relationships that strengthened customer loyalty and retention.
• Managed multiple social media platforms for increased engagement and audience growth.
• Created engaging multimedia content including graphics, videos, and blog posts.
• Trained junior staff on social media best practices and tools, elevating team capability.
• Fostered relationships with community managers across platforms, leveraging these for collaborative opportunities.

• Managed seating arrangements to optimize guest flow and enhance dining experience.
• Trained and supervised junior host staff in customer service standards and operational procedures.
• Coordinated reservation systems to ensure accurate guest tracking and efficient table turnover.
• Developed effective communication protocols among front-of-house team for seamless operations.
• Handled guest inquiries and resolved issues promptly, maintaining high satisfaction levels.
• Implemented strategies to reduce wait times during peak hours, improving overall service efficiency.