Mia Peykoff
Newport Beach,CA
Summary
Organized and proactive professional skilled at anticipating needs and fostering collaborative relationships. Experienced in managing schedules, coordinating logistics, and ensuring smooth operations. Dedicated to providing exceptional support and contributing to team and organizational success.
Overview
5
5
years of professional experience
Work History
GUEST EXPERIENCE EXPERT
VEA Marriott Resort & Spa
Newport Beach, CA
07.2024 - 06.2025
- Coordinated reservations and scheduling for dining, entertainment, and guest services to ensure seamless experiences.
- Served as primary contact for guest inquiries, resolving issues promptly and professionally.
- Maintained accurate records of preferences and requests to support personalized service.
ACTIVITIES SPECIALIST
The Resort at Pelican Hill
Newport Coast, CA
07.2023 - 03.2024
- Ensured smooth execution of daily activities and events, achieving high satisfaction ratings.
- Oversaw inventory management, tracked usage, and prepared weekly operational reports.
- Customized guest communications and amenities to enhance client care and attention to detail.
CLIENT SERVICES AND MARKETING REPRESENTATIVE
Balboa Island Golf Cart Rentals
Newport Beach, CA
05.2023 - 08.2023
- Optimized operations by managing reservations and maintaining an updated rental calendar.
- Handled payments, inquiries, and complaints with professionalism and discretion.
- Created promotional materials, including flyers and social media content, to boost customer engagement.
SALES ASSOCIATE
Sunglass Hut
Newport Beach, CA
07.2020 - 11.2022
- Consistently exceeded sales targets by delivering personalized service and demonstrating product expertise.
- Trained new employees on POS systems and best practices for client engagement.
- Supported team members in inventory management and merchandising to enhance presentation and efficiency.
Education
Master of Arts - Communication And Business Leadership
High Point University
High Point, NC12-2023
Bachelor of Science - Psychology
High Point University
High Point, NC05-2022
Skills
- Adaptability and attention to detail
- Calendar management
- Microsoft Office Suite
- Problem solving
- Relationship building
- Team collaboration
Courses
- Strategic Message Design: Developed professional communication, presentation, and messaging strategies.
- Data & Decision-Making: Applied data analysis and reporting to support informed decision-making.
- Persuasion & Negotiation: Strengthened conflict resolution, influence, and interpersonal communication skills.
- Organizational Behavior: Explored leadership, motivation, and team dynamics to enhance workplace effectiveness.
Timeline
GUEST EXPERIENCE EXPERT
VEA Marriott Resort & Spa
07.2024 - 06.2025
ACTIVITIES SPECIALIST
The Resort at Pelican Hill
07.2023 - 03.2024
CLIENT SERVICES AND MARKETING REPRESENTATIVE
Balboa Island Golf Cart Rentals
05.2023 - 08.2023
SALES ASSOCIATE
Sunglass Hut
07.2020 - 11.2022
Master of Arts - Communication And Business Leadership
High Point University
Bachelor of Science - Psychology
High Point University