Mia Pietrandrea
Spotsylvania,Virginia
Summary
Proven professional with a track record of enhancing customer relations and streamlining operations at Spotsylvania County Public Schools. Expert in organization and verbal communication, adept at managing multi-line telephone systems and fostering positive environments. Demonstrates exceptional time management and interpersonal skills, significantly improving client satisfaction and efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
Spotsylvania County Public Schools
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
Private Nanny
Heather Dadurka
07.2022 - 10.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VA08.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer/Client relations
- Scheduling
- Multi-line telephone operation
- Verbal and written communication
Timeline
Receptionist
Spotsylvania County Public Schools
04.2024 - Current
Private Nanny
Heather Dadurka
07.2022 - 10.2024
High School Diploma -
Spotsylvania High School
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