Mia Riggs
Summary
Full-time college student with extensive experience in customer service roles, including hostess, server, busser, cashier, and to-go specialist. Certified in ServSafe and food handling, demonstrating commitment to food safety and quality. Proven ability to manage high-pressure environments while maintaining excellent customer satisfaction. Strong communication and teamwork skills developed through diverse service positions.
Overview
4
4
years of professional experience
Work History
Server
Deck 84
Delray Beach
02.2024 - Current
- Welcomed tables within 90 seconds, presenting specials and tailored recommendations to enhance guest experience.
- Coordinated with kitchen staff for timely order preparation.
- Upsold drinks, appetizers, entrees, and desserts to maximize sales.
- Processed guest payments using Toast POS system, ensuring accurate and prompt transactions.
- Bussed tables and reset for new guests, maintaining cleanliness and optimal dining environment.
- Preformed hostess duties such as taking phone calls, seating guests, and booking reservations.
Cashier
4 Rivers Restaurant Group
Longwood
01.2022 - 08.2023
- Greeted guests warmly to create positive first impressions.
- Accurately took orders to meet diverse customer preferences.
- Efficiently prepared food while adhering to strict quality guidelines.
- Processed guest payments swiftly, ensuring a seamless checkout experience.
- Cleaned the dining room.
- Handled to-go orders by taking requests and preparing items promptly.
- Served food to tables while checking in frequently to ensure guest satisfaction.
Education
Bachelor of Business -
Florida Atlantic University
Boca Raton, FL04-2026
Skills
- Customer service
- Table bussing
- Point of sale (POS) system operations
- Responsible beverage service
- Take-out service
- Hostess support
- Liquor, wine, and food service
- Food safety
- Food running
- Upselling techniques
Timeline
Server
Deck 84
02.2024 - Current
Cashier
4 Rivers Restaurant Group
01.2022 - 08.2023
Bachelor of Business -
Florida Atlantic University