Mia Roberts
Jersey City,NJ
Summary
Results-driven sales associate with strong customer relationship management and cash handling skills. Proven ability to resolve complaints and enhance the customer experience while effectively managing inventory.
Overview
5
5
years of professional experience
Work History
Sales Associate
Asian Food Markets
Jersey City, NJ
12.2021 - Current
- Resolved customer complaints by providing timely solutions and support.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to improve customer service experience, leading to higher customer satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation and stock procedures, ensuring consistent service quality.
Education
Nail Technician -
Roberts Fiance Beauty School
West New York, NJ06-2023
Nursing Assistant
GoForth Training Services
Singapore, Singapore09-2010
Skills
- Point of sale systems
- Cash handling
- Inventory management
- Product knowledge
- Sales forecasting
- Customer relationship management
Timeline
Sales Associate
Asian Food Markets
12.2021 - Current
Nail Technician -
Roberts Fiance Beauty School
Nursing Assistant
GoForth Training Services