Mia Robinson
Crunch Fitness
COLUMBUS,GA
1
Certification
1
year of professional experience
Adaptable professional with experience supporting members, managing front-desk tasks, and keeping service areas organized. Strong communication and problem-solving skills support accurate transactions, smooth check-in service, and positive member interactions.
Work History
Member Service Representative
7 Months- Resolved membership questions, account updates, and billing concerns with accurate, professional service.
- Scheduled club tours and promoted membership options using clear, service-focused communication.
- Processed payments, dues, and retail transactions through point-of-sale systems with consistency.
- Greeted members and guests, providing friendly front-desk support and efficient check-in assistance.
- Maintained clean, organized lobby and service areas to support positive member experience.
Education
Bachelor of Science - Health Sciences
- Extracurricular Activities: Columbus State Women's Soccer
- [Dr. & Mrs. William H. Paull Scholarship] Mia Robinson
- Study Abroad: [Oxford], [History of football in England and US]
Skills
Financial transactions
Customer service
Call center experience
Transaction processing
Dispute resolution
Payment processing
Customer support
Client assistance
Certification
Critical Career Skills- Generative AI Foundations: Issued by Certiport
CulturaGo- Cultural Skills Certificate
Interests
Team Sports
Gym Workouts
Passionate about balancing physical health with mental and emotional wellness.
Running
Baking
Learning new cooking techniques and expanding my culinary skills.
Music
Coffee Making
Timeline
Member Service Representative
Crunch Fitness
01.2025 - 08.2025Read More
Columbus State University
Bachelor of Science from Health Sciences
Read More