Mia Rudd
Lubbock
Summary
Dynamic Assistant Grocery Manager at United Supermarkets with a proven track record in management and enhancing customer satisfaction. Skilled in employee training and problem resolution, training and leadership. Well rounded in many aspects of business management and company culture.
Overview
6
6
years of professional experience
Work History
Assistant Grocery Manager
United Supermarkets
2020.05 - Current
- Assisted in daily operations to ensure smooth store functionality and customer satisfaction.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Supported staff training initiatives to enhance team performance and service quality.
- Implemented merchandising strategies to improve product visibility and sales performance.
- Monitored compliance with health and safety regulations, maintaining a safe shopping environment.
- Developed promotional displays according to seasonal trends, increasing customer engagement.
- Facilitated communication between departments to streamline workflow and address issues promptly.
- Analyzed sales data to inform decision-making and improve inventory turnover rates.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Orchestrated performance-oriented environment by closely supporting team members.
- Collaborated with other department managers to align store goals and initiatives for unified success.
- Implemented loss prevention measures by establishing security protocols throughout the store, effectively reducing incidents of theft and fraud.
- Maintained a clean and organized store environment by enforcing strict safety standards and sanitation practices.
- Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
- Evaluated competitor offerings regularly to maintain an edge in product quality, variety, pricing strategies.
- Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
- Developed staff skills through comprehensive training programs and ongoing performance evaluations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Provided assistance for employees gaining company benefits and the processes they needed to go through to obtain those specific benefits.
- Managed between 150-250 employees on a weekly basis, ensuring each one followed protocols for their specific job assignments.
Education
High School Diploma -
Smyer High School
Smyer, TX05.2023
Skills
- Problem resolution
- Customer support
- Health and safety
- Employee training
- Store maintenance
- Customer service and assistance
Additional Information
Also experienced in bookkeeping process for United Supermarkets.
Was responsible for accounting for all money at the beginning and end of day processes, as well as balancing the safe each time. Received money from providers and distributed money to each register when needed.
Timeline
Assistant Grocery Manager
United Supermarkets
2020.05 - Current
High School Diploma -
Smyer High School