Mia Sanchez
San Antonio,TX
Summary
I have a servers heart naturally. I love being able to create a fun and exiting experience for my guests that keeps them coming back. Dedicated server skilled in exceptional customer service, food and beverage management, and training new staff. Committed to maintaining cleanliness and enhancing guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Chillis
San Antonio, TX
08.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and prompt delivery in a promptly manner.
- Trained new servers on menu items and service protocols to enhance team performance.
- Resolved customer complaints swiftly, improving overall dining experience and satisfaction.
- Monitored table settings and cleanliness, contributing to a welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
HEB Grocery Store
San Antonio, TX
01.2021 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area, ensuring compliance with safety and health standards.
- Collaborated with team members to manage peak hours effectively, improving overall store operations.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Marketing
San Antonio College
San Antonio, TX08.2027
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Menu memorization
- Food running
- Dining area maintenance
- Tableside etiquette
- Item promotion
- Guest engagement
Accomplishments
I have started two businesses.
Certification
- [Alcohol server Training
- Food Handlers
Timeline
Server
Chillis
08.2024 - Current
Cashier
HEB Grocery Store
01.2021 - 08.2023
Associate of Science - Marketing
San Antonio College