Mia Schaefer
Santee,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Who is seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Consistently recognized for hard work, attention to detail and goal achievement. Along with a readiness to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shiftlead
Handels Homemade Icecream
07.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed and implemented new processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Associates in Business Economics - Business Consultant
Grossmont College
El Cajon, CA07.2023
Skills
- Problem-solving abilities
- Effective communication
- Team leadership
- Performance Improvement
- Cash Handling
- Organizational skills
Certification
Business Administration
Business and Economics
Volunteer work
I would volunteer at this ranch with my colleagues, where we would deal with animal care and needs. Cleaning the cages, grooming the animals, and feeding the animals are examples of tasks. Kangaroos, toucans, snakes, and lemurs were among the species we had to care for.
Timeline
Shiftlead
Handels Homemade Icecream
07.2022 - Current
Associates in Business Economics - Business Consultant
Grossmont College