Mia Solazzo

Coordinated multiple food orders in a fast paced kitchen. Bagging multiple orders at once while making sure every food item ordered and drink is made correctly, packed safely and thus running the order to the delivery driver to complete the order. My job is to execute each order, correctly while keeping organization. In charge of deep cleaning my station, stocking what is needed for packing orders whilst helping the kitchen prep various food items. Also having the responsibility to keep in communication with headquarters to call out for delivery drivers, and reporting any issues with an order.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated great relationships with regular customers, remembering names and orders of all the regular.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices, usually being the go-to trainer.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Facilitated efficient organization of study-related documents through meticulous record-keeping practices.
• Assisted with research protocol development.
• Expedited study progress by overseeing timely completion and submission of required documents, forms, and reports in accordance with regulatory guidelines.
• Managed updates and input for patient information database.
• Coordinated with multidisciplinary teams to facilitate smooth communication between researchers, clinicians, and support staff.
• Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
• Streamlined data collection processes for improved accuracy and efficiency in clinical research projects.
• Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.