Mia Soto
Brewer,ME
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Registration Representative
Optum
12.2025 - Current
- Answered patient questions and inquiries regarding registration process and documentation.
- Confirmed patient demographics and updated documents for accuracy.
- Organized, checked and submitted all related paperwork.
- Verified insurance benefits, processed payments, and issued receipts.
- Collected demographic and insurance information from patients.
- Completed registration paperwork, verifying accurate patient information.
Manager
Mclaughlin Seafood Inc
05.2019 - Current
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, and check payments.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Registration Representative
Optum
09.2024 - 09.2025
Sales Associate
Famous Footwear
07.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Brewer High School
Brewer, ME06.2020
Skills
- Store Reset and Recovery
- Accounting Records
- Multitasking Strengths
- Manage Employees
- Team Player
- Team Leadership
- Providing Feedback
- Good Communication Skills
Timeline
Registration Representative
Optum
12.2025 - Current
Registration Representative
Optum
09.2024 - 09.2025
Sales Associate
Famous Footwear
07.2019 - 10.2019
Manager
Mclaughlin Seafood Inc
05.2019 - Current
High School Diploma -
Brewer High School