Mia Stape BSN
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Managed a full medical clinic from managing staff, inventory to payroll and more.
Overview
10
10
years of professional experience
Work History
Office Manager
Natural Life Acupuncture
03.2015 - Current
- I am responsible to make sure all employees in the office are on task and producing in their posts
- I am in charge of dealing with any problems that arise with patients
- I call on insurance coverage, collect money, schedule appointments
- I deal with billing for patients
- I assist the 3 Doctors in the office as well as the Nurse Practitioner
- I am very familiar with using Quick books, AdvancedMd, and various other software programs
- I handle insurance coverage questions, check on benefits and process EOB’s and payments
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Oversaw accounting, budgeting, and financial reporting.
- Completed weekly payroll for 5 employees.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Pizza Delivery Driver
Gino’s Pizza
08.2014 - 02.2015
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
Bachelor of Science - Nursing
University of New Mexico
Albuquerque, NM12.2022
Skills
- Ability to adapt to stressful situations
- Quick learner
- Strong work ethic
- Dependable
- Friendly and engaging personality
- Customer Service
- Office and Staff Management
- Bookkeeping and Payroll
- Scheduling
- Patient Care
- Health Promotion
- Vaccine Administration
- Maintaining Privacy
- CPR/AED/BLS
Qualifications
- Bachelor of Science in Nursing at University of New Mexico
- Active BLS issued by American Heart Association- expires July 2024
Clinical Experience /Rotations
- Med Surg - UNM Sandoval Regional Medical Center 4th floor
- Covid Vaccine Clinic - University of New Mexico Pit
- Labor and Delivery - Presbyterian Hospital
- Mother Baby Care -Presbyterian Hospital
- Intensive Care Unit- Presbyterian Rust Medical Center
- Intensive Care Unit Presbyterian Rust Medical Center
- Women's Health Primary Care Office - Capstone -:UNM Women's Health Center - Eubank
References
Alicia Salter, BSN, RN
505-907-0049
Tynae Baca, BSN, RN
505-417-3468
Kelly Miller , BSN, RN
505-681-9809
Timeline
Office Manager
Natural Life Acupuncture
03.2015 - Current
Pizza Delivery Driver
Gino’s Pizza
08.2014 - 02.2015
Bachelor of Science - Nursing
University of New Mexico
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