Mia Strydom
Englewood,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Store Manager
Circle K
06.2024 - Current
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reported issues to higher management with great detail.
Shift Leader
Qdoba Eats
07.2023 - 06.2024
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
Assistant Manager
Kum & Go
09.2022 - 07.2023
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Person In Charge
Safeway
08.2020 - 08.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
No Degree - Psychology
Purdue Global University
West Lafayette, INGED -
Yavapai College
Prescott, AZ02-2019
Skills
- Hourly shift management
- Store operations oversight
- Outstanding communication skills
- Product merchandising
- Customer relations
- Loss prevention
- Cash management
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Store Manager
Circle K
06.2024 - Current
Shift Leader
Qdoba Eats
07.2023 - 06.2024
Assistant Manager
Kum & Go
09.2022 - 07.2023
Person In Charge
Safeway
08.2020 - 08.2022
No Degree - Psychology
Purdue Global University
GED -
Yavapai College
Similar Profiles
Kevin McclaryKevin Mcclary
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Kyle AdamsKyle Adams
Sales Associate at Circle KSales Associate at Circle K
Olivia AndersonOlivia Anderson
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Elena OsunaElena Osuna
Customer Service Representative/Cashier Team Lead at Circle KCustomer Service Representative/Cashier Team Lead at Circle K
Rodrigo MontoyaRodrigo Montoya
Crew Member at Mad GreensCrew Member at Mad Greens