Mia Tate
Garfield Heights
Summary
Skilled bartender with strong cocktail preparation and customer engagement abilities. Proficient in inventory management and event coordination, ensuring exceptional service and a welcoming atmosphere.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Firebirds Wood Fired Grill
Beachwood
12.2021 - 11.2022
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area at all times.
- Assisted with inventory management, restocking supplies as needed.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
- Trained new bartenders on procedures, drink recipes, and customer service standards.
- Handled cash transactions and processed payments accurately and promptly.
- Monitored guest behavior to ensure a safe and enjoyable environment for all patrons.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
Bar and Restaurant Manager
PlayhouseSquare
Cleveland
02.2017 - 08.2020
- Coordinated event planning for private parties and special occasions.
- Developed drink menus in collaboration with culinary team for seasonal offerings.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Enforced health and safety regulations to ensure compliance within the venue.
- Established relationships with vendors for timely supply deliveries and quality products.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Monitored inventory levels and placed orders with vendors as needed.
- Inspected dining areas for cleanliness, proper set-up of tables and chairs.
Banquet Bartender
Ritz-Carlton Hotel
Cleveland
05.2015 - 12.2019
- Collaborated with event staff to ensure seamless service during functions.
- Maintained cleanliness and organization of the bar area at all times.
- Prepared and served a variety of cocktails and beverages for events.
- Prepared specialty drinks to support servers.
- Followed all safety protocols such as checking expiration dates on bottles, disposing of broken glassware properly and monitoring intoxicated guests.
- Set up banquet bars, stocked all supplies and put together table arrangements for each event.
Bartender/Server
Shaker country club
Shaker Heights
10.2012 - 04.2015
- Mixed cocktails and beverages according to standard recipes.
- Maintained cleanliness and organization of the bar area.
- Engaged with customers to create a welcoming atmosphere at the bar.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
Certified Mixologist -
Cleveland Heights Bartending School
Cleveland Heights, OH07-2016
Skills
- Cocktail preparation
- Inventory management
- POS system operation
- Event coordination
- Customer engagement
- Bar management
- Vendor relationship management
- Drink menu development
- Problem solving
- Effective communication
- Attention to detail
- Handling difficult customers
- Craft cocktail preparation
- Marketing and sales experience
- Safe service compliance
- Strong multitasking
- Cash and credit transactions
Certification
Certified Mixologist
Timeline
Bartender
Firebirds Wood Fired Grill
12.2021 - 11.2022
Bar and Restaurant Manager
PlayhouseSquare
02.2017 - 08.2020
Banquet Bartender
Ritz-Carlton Hotel
05.2015 - 12.2019
Bartender/Server
Shaker country club
10.2012 - 04.2015
Certified Mixologist -
Cleveland Heights Bartending School