Mia Trevino
Houston,TX
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Host
House Of Pies
Katy, Texas
06.2025 - Current
- Managed reservation system to optimize table turnover and guest flow.
- Provided menus and explained daily specials to enhance guest experience.
- Greeted and seated guests promptly in busy dining environment.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Team Member
Shake Shack
Katy, Texas
05.2023 - 05.2024
- Prepared food items following company recipes and safety standards.
- Assisted in maintaining cleanliness of dining area and kitchen equipment.
- Provided excellent customer service by taking orders and answering questions.
- Handled cash transactions accurately at the register while ensuring security.
- Engaged with customers to create a welcoming environment during their visit.
Education
Jersey Village High School
Houston, TXSkills
- Reservation management
- Customer service
- Food safety compliance
- Cash handling accuracy
- Team collaboration
- Guest engagement
- Communication skills
Certification
- Food handlers
Timeline
Host
House Of Pies
06.2025 - Current
Team Member
Shake Shack
05.2023 - 05.2024
Jersey Village High School