Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mia Umek

Orlando

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in problem-solving, data analysis, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within professional settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Resolutions Pharmacy Technician 3

CenterWell Pharmacy
Orlando
07.2024 - Current
  • Collaborated with multiple departments to achieve patient resolutions while ensuring compliance with company standards.
  • Conducted comprehensive research and analysis to resolve member complaints and escalations.
  • Executed independent tasks under strict deadlines, showcasing strong organizational and time management skills.

Consultative Pharmacy Technician SME

CenterWell Pharmacy
Orlando
02.2022 - 07.2024
  • Trained new associates and contributed to developing policies and procedures to enhance efficiency within the Clinical Services department.
  • Ranked in the top 10% of technicians within six months by driving process improvements and maintaining high performance standards.
  • Managed multiple projects with strict deadlines while maintaining consistent workload, demonstrating strong organizational skills.

Pharmacy Technician

CVS Pharmacy
Orlando
01.2020 - 02.2022
  • Ensured accurate processing of patient prescriptions for timely service.
  • Worked with pharmacy team to enhance order fulfillment efficiency.
  • Conducted inventory checks and maintained compliance documentation for regulatory adherence.

Education

Associate of Arts - Organizational Leadership

Wilmington University
Wilmington, DE

Associate of Arts - Business Administration And Management

Baldwin Wallace University
Barea, OH

Skills

  • Team collaboration
  • Time management
  • Computer proficiency
  • Effective communication
  • Problem solving
  • Organizational abilities
  • Attention to detail
  • Adaptability

Certification

  • CPhT National Certification

Timeline

Resolutions Pharmacy Technician 3

CenterWell Pharmacy
07.2024 - Current

Consultative Pharmacy Technician SME

CenterWell Pharmacy
02.2022 - 07.2024

Pharmacy Technician

CVS Pharmacy
01.2020 - 02.2022

Associate of Arts - Organizational Leadership

Wilmington University

Associate of Arts - Business Administration And Management

Baldwin Wallace University

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