Skills
Accomplishments
Summary
Quote
Work Availability
Work History
Education
Languages
Overview
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Mia Valenzuela Chavez

Mia Valenzuela Chavez

Los Lunas,NM

Skills

  • Fluent in [Spanish/English]
  • Team Leader
  • Rapid 10-key data entry
  • Cash handling
  • Quick learner
  • Responsible
  • Flexible & Adaptable
  • Multitasking abilities
  • Financial product knowledge
  • Customer Service-Oriented
  • Goal-Oriented

Accomplishments

Accomplished 100% on 11 customer surveys resulting in customer satisfaction exceeding 100% of goal.


Exceeded 100% sales goals in all Four quarter's.

Summary

Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Universal Banker

New Mexico Bank & Trust
08.2022 - Current
  • Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.

Cage Cashier

The Downs Race Track and Casino
11.2013 - 08.2022
  • As cashier also responsible for carrying out variety of transactions in casino and handling any required paperwork
  • Exchange tickets for cash, on daily bases exchange coin for cash as well
  • Balance out after every shift
  • Gaming License for state of New Mexico
  • Cash checks and process credit card advances for patrons
  • Follow all gaming regulations
  • Verified over $30,000 of cash and credit payments daily
  • Counted and recorded assigned funds and made exchanges of funds throughout shift
  • Improved workplace safety with diligent adherence to compliance and security protocols.

Primary Partner

Vision Builders
03.2013 - 05.2013
  • As partner duties are to manage company, give directions and provide training to employees, bring new ideas to move organization forward, motivate members of staff to work with zeal
  • This company is a chance for students to build up skills for the real world. We work with construction and technology. We built this company to get students real life experience and motivate them to never give up. Students are challenged to use their skills. We are teaching students to meet deadlines and to interact with adults. Technology team is producing 2 mini documentaries for Mountain View Community Center and West Side Community Center. Construction team are remodeling both centers as well
  • Prepared and presented reports on status of projects and initiatives.

Education

Associate of Science - Cybersecurity

Southern New Hampshire University
Hooksett, NH
03.2023

High School Diploma -

Academy of Trades And Technology
Albuquerque, NM
05.2013

Languages

Spanish
Professional Working

Overview

12
12
years of professional experience

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Mia Valenzuela Chavez