Mia Vasquez
McAllen
Summary
Highly personable and skilled in customer service, with background as Host. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
1
1
year of professional experience
Work History
Host
Bubba's 33
06.2023 - 07.2024
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
McAllen Memorial High School
McAllen, TX06-2024
Skills
- Customer service
- Active listening
- Time management
- Multitasking proficiency
Languages
Spanish
Native/ Bilingual
Timeline
Host
Bubba's 33
06.2023 - 07.2024
High School Diploma -
McAllen Memorial High School
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