MIA VEDIN

As a Call Center Representative at Range, I manage after-hours and overflow calls for a variety of businesses across the Midwest, including funeral homes, hospice care providers, and plumbing, heating, and air conditioning (HVAC) companies. My responsibilities include answering calls promptly and professionally, gathering and relaying critical information, dispatching urgent service requests, and ensuring accurate message delivery. I provide compassionate and discreet support to grieving families, while also coordinating with on-call technicians for urgent home service needs. This role requires strong communication skills, attention to detail, and the ability to handle emotionally sensitive and time-sensitive situations with care and efficiency.