Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Velasquez

Houston,TX

Summary

Detail-oriented Medical Assistant with strong HIPAA compliance, patient scheduling, and data entry skills. Committed to enhancing patient care through effective communication and meticulous record management.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Renal Clinic of Houston
Houston, TX
10.2024 - Current
  • Managed the end-to-end prior authorization process for high-cost specialty medications and surgical procedures, ensuring 100% compliance with payor-specific medical necessity criteria.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Educated patients on medication administration and treatment protocols, enhancing compliance.

Patient Scheduler

Woodlake Diagnostic Group
Houston, TX
03.2023 - 07.2024
  • Managed patient inquiries and resolved scheduling conflicts efficiently to enhance patient experience.
  • Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
  • Developed strong relationships with patients through clear communication, providing a positive experience from the first phone call onward.

Nursing Assistant

Spring Branch ISD
Houston, TX
07.2023 - 06.2024
  • Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
  • Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
  • Managed immunization compliance within the school population of approximately 800 students to prevent the spread of communicable diseases.

Education

Medical Assistant

Pima Medical Institute
Houston, TX
10-2024

High School Diploma -

Northbrook Highschool
Houston, TX
05-2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • EMR / EHR
  • Data entry
  • Medical terminology knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant

Renal Clinic of Houston
10.2024 - Current

Nursing Assistant

Spring Branch ISD
07.2023 - 06.2024

Patient Scheduler

Woodlake Diagnostic Group
03.2023 - 07.2024

Medical Assistant

Pima Medical Institute

High School Diploma -

Northbrook Highschool