Mia Veran

Downey

Summary

Detail-oriented professional with experience in customer service, sales, and retail operations. Transitioning to Pharmacy Technician role, utilizing strong data entry skills to enhance efficiency. Committed to maintaining organized environments and delivering quality service in fast-paced settings. Bilingual in English and Spanish.

Overview

years of professional experience

Work History

Sales Associate

Lens Crafters

05.2025 - Current

Provided expert consultations to help customers select products aligning with aesthetic preferences and optical requirements.
Accelerated branch revenue through strategic sales techniques, consistently exceeding monthly company objectives.
Manage sensitive patient data, accurately inputting personal and insurance information into proprietary software systems.

Cashier & Sales Associate

Marshalls

11.2023 - Current

Facilitated efficient point-of-sale transactions, ensuring accuracy in cash handling and minimizing loss.
Resolved customer inquiries and complaints to enhance brand loyalty and satisfaction.
Oversaw inventory management, including stocking, price tagging, and merchandising to uphold high shopping standards.

General Merchandise, Cashier, & Cafe

Target

10.2022 - 07.2023

Managed floor transitions by updating price points and restocking high-turnover merchandise to enhance product availability.
Balanced dual-role responsibilities in general merchandise and food service, showcasing adaptability and effective time management.
Monitored health and safety compliance within cafe environment, contributing to a safe customer experience.

Cashier & Stocker

Fashion Q

08.2020 - 10.2022

Processed daily shipments and organized floor displays to enhance customer experience and drive sales.
Delivered friendly, proactive service to diverse customers in busy retail environment, fostering positive shopping experiences.
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted in maintaining clean and organized sales floor to enhance customer experience.
Trained new cashiers on operational procedures and customer service standards.

Education

Pharmacy Technician Program -

Cerritos College

Cerritos, CA

07-2026

Skills

Technical: Pharmacy Technician training, Data Entry, Insurance Verification, POS Systems, Computer Literacy
Customer service
Teamwork and collaboration
Time management
Sales techniques

Soft Skills: Team Leadership, Time Management, Crisis De-escalation, Effective Communication

Languages

English

Spanish

Timeline