College student with four years of customer service experience. Ability to adapt to various jobs and skills, while also maintaining efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Bushfire Kitchen
Long Beach, CA
07.2025 - Current
Worked with the Toast POS system to take down orders, handle card and cash transactions, as well as returns and gift cards.
Provided efficient, friendly service at all times.
Worked/filled in for serving, cashiering, running, bussing, dishwashing, and expo.
Served food and alcohol with attention to customers' modifications, needs, or allergy restrictions.
Timed check-ins with customers to confirm satisfaction with meals, ensuring that any mistakes or changes are corrected.
Used slow hours to restock, clean, and help out in other areas of the restaurant.
Beauty Consultant
Target
Vallejo, CA
09.2024 - 05.2025
Maintained a clean, fully stocked beauty department to enhance customers' shopping experience.
Worked with team members to keep the workload balanced, as well as maintaining a clean, organized backroom.
Assisted customers with finding certain items, as well as checking in the backrooms.
Daily audits for the floor and backroom to maintain an accurate inventory.
Worked in other departments when necessary to maintain customer satisfaction, and to prevent any department from falling further behind.
Tutor
Matt Garcia Foundation
Vallejo, CA
06.2024 - 08.2024
Learned and taught a phonetic-based curriculum to elementary students.
Assessed student progress through regular evaluations, adapting techniques to ensure effective learning outcomes.
Partnered with parents and educators to maintain the students' progress.
Introduced new learning techniques and books to help expand the child's skills and knowledge.
Cashier
Ace Hardware
Benicia, CA
03.2023 - 02.2024
Welcomed customers, and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in the front lanes.
Assisted customers with returns, refunds, and resolving transaction issues.